cancel
Showing results for 
Search instead for 
Did you mean: 
Post a Question

"Failed to connect to database"

Hi

I keep on getting an error message "Failed to connect to database" 
when I select cpconfig>gui client (3). For the management server.
It would be much appreciated if anyone could help me.

Dameon Welch-Abernathy


Thank you  

0 Kudos
10 Replies
Admin
Admin

Re: "Failed to connect to database"

What version?

Is this is a new installation, existing installation, or?

0 Kudos

Re: "Failed to connect to database"

Sorry

Its smartconsole R80.10

its a new installation 

0 Kudos

Re: "Failed to connect to database"

Are you running cpconfig on:

  • gateway
  • management
  • all in one

One thing to check is to run "show host names" and see if the host itself shows up.

Regards, Maarten
0 Kudos

Re: "Failed to connect to database"

0 Kudos

Re: "Failed to connect to database"

Check the license if is valid.

Kind regards,
Jozko Mrkvicka
0 Kudos

Re: "Failed to connect to database"

Do a # cprestart instead - you can see if anything is broken and licenses are missing...

0 Kudos

Re: "Failed to connect to database"

If license is expired or some blades are missing (wrong license), it will not be shown during cpstop/cpstart.

#cplic print is best for license checking.

Kind regards,
Jozko Mrkvicka
0 Kudos
jdhi
Ivory

Re: "Failed to connect to database"

I'm getting the same "failed to connect to database" error after doing a migrate export/import from a smart-1 appliance to a VM mgmt server on R80.10.  I've tried all of the steps here.  What's strange is that it occurred after i had to re-add my admin account.  Any other ideas?

0 Kudos
Admin
Admin

Re: "Failed to connect to database"

What does $FWDIR/scripts/cpm_status.sh say?

0 Kudos
jdhi
Ivory

Re: "Failed to connect to database"

"Check Point Security Management Server is running and ready"

0 Kudos