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fingerprint was not approved on Endpoint Manager

What I'm trying to do is to use the "show package tool" on an Endpoint Manager R80.20 as per sk120342.

The problem is that when I run the $MDS_FWDIR/scripts/web_api_show_package.sh command I get the following error:

After some investigation, it turned out that there was indeed a fingerprint mismatch as shown below:

Has anybody had to deal with this issue before? I haven't been able to find anything of relevance anywhere so I was wondering as to what the fix could be.

Many thanks.

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3 Replies
Danny
Pearl

Re: fingerprint was not approved on Endpoint Manager

The Show Package Tool is for exporting security policies, not endpoint security policies.

See: https://github.com/CheckPointSW/ShowPolicyPackage

Re: fingerprint was not approved on Endpoint Manager

Thanks for that! Are you aware of a similar tool for endpoint security policies? If not, how would it be possible for someone to obtain and export a full list of users and computers being managed by Endpoint?

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Danny
Pearl

Re: fingerprint was not approved on Endpoint Manager

Good question.. Check Point?!