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Updatable objects - no longer available

Hello all,

this morning I opened SmartConsole management (Check Point R80.20; Take 80 installed on Security Gateways) and I found Validations errors related to Updatable Objects:

Updatable Objects.png

However, they are still present:

Updatable Objects 1.PNG

I read the sk121877:

1. Run unified_dl UPDATE ONLINE_SERVICES on Gateways; output:

Entering mainloop
Unified_Download_Update_Now_CB: Activated, opq [UPDATE NOW OPAQUE]
************************************************
Got response : Request was completed successfully
Got Reason:

************************************************
Exiting mainloop

2. Search the last_revision.xml file under $CPDIR/database/downloads/ONLINE_SERVICES/1.0/; content:

<?xml version='1.0' encoding='utf-8'?>
<RevisionInfo><Last_Revision>140619092032</Last_Revision></RevisionInfo>

3. Content of  Update_Status.dat:

(
:Last_Update_Status (3)
:Last_Update_Time (1560513301)
:Last_Update_Reason ()
:Success_Time (1560502924)
)

4. google.C file under the folder $CPDIR/database/downloads/ONLINE_SERVICES/1.0/140619092032 contains valid Google Services references:

(
:CP_GGL_GGL (
:parent ()
:uuid ("85bfe1b7-0581-3e89-a911-15e43ba0f7b4")
:display_name ("Google Services")
:icon ("@app/cp_ggl_ggl")
:children (
: (CP_GGL_GSuite)
: (CP_GGL_GCP)
)
)
:CP_GGL_GSuite (
:parent (CP_GGL_GGL)
:uuid ("3c0f0c1b-614d-3cdb-a47f-18995b9d6772")
:display_name ("G Suite Services")
...

:CP_GGL_GCP (
:parent (CP_GGL_GGL)
:uuid ("74ee9fa6-ac3a-3017-aed0-0d70abaefc40")
:display_name ("Google Cloud Platform Services")

...

Any advice?

Thank you,
Luca

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4 Replies

Re: Updatable objects - no longer available

I would involve TAC here...

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Re: Updatable objects - no longer available

Done.

I'll keep you up-to-date.

Bye,
Luca

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Jerry
Gold

Re: Updatable objects - no longer available

Annotation 2019-06-20 112936.png

Jerry
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Re: Updatable objects - no longer available

Hello all,

unfortunately, the problem was solved before collecting debug logs, after rebooting Security Management virtual machine.

 

Bye,
Luca

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