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R80.10 SmartConsole: Unable to Connect to Server


Any help and feedback is much appreciated. I will start by saying that I do have a Checkpoint TAC case open for this but I'm looking into any avenue to get this resolved as quickly as possible. 


Management server is a VmWare virtual machine.

Manages about 11 Security Gateways along with Policies for FW, URL, APP, HTTPS INSPECTION, THREAT PREVENTION.

Upgrade performed from R77.30 to R80.10 in July 2017.

   - Export was taken and imported into R80.10 along with all of the tools to verify pre-upgrade.

    - Export was Imported into new VM with R80.10 Build 421 Jumbo Hotfix Take 15

   - SmartConsole indicated some validation errors for some objects, but did not hinder operations i.e. policy installations, object creations no issue.

Issues begin:

Fast forward to 1st week of Oct 2017. The host ESX server the VM runs on was having maintenance performed during a change window. Normally services are gracefully shutdown on this VM, but not in this instance.

The Day after:

SmartConsole Login: Unable to connect to server


[Expert@MGTSERVER:0]# fw debug fwm on
 Cannot signal process fwm (9388), make sure the process is running.: No such process

Check status of CPM

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