cancel
Showing results for 
Search instead for 
Did you mean: 
Post a Question

Management server misbehaving

Jump to solution

All over sudden my management server does not let me do anything, I cannot open the cluster properties,I cannot rest sic from management,I can open the policies but I cannot change anything.

I get below errors.I have tried on various machines with smart console and i get the same result,I believe its the management server but I cant fully put a finger to what exactly on the management server is causing this.

Anyone ever faced the same issue?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
ED
Silver

Re: Management server misbehaving

Jump to solution

This reminds me about the same problem I once had and could not open gateway properties and had red x sign on all gateways. Check this thread and my solution at the end of this thread: https://community.checkpoint.com/thread/8590-sms-lost-connection-to-all

0 Kudos
11 Replies
Danny
Jade

Re: Management server misbehaving

Jump to solution

I haven't experienced this yet. Did you already try rebooting the SmartCenter Server?

0 Kudos

Re: Management server misbehaving

Jump to solution

Yes I have

0 Kudos

Re: Management server misbehaving

Jump to solution

Hi, usually this is due to FWM being down. Please check the state of the server processes, and if one of them is down, do a cprestart (SmartCenter) or  mdsstop;mdsstart (Multi-Domain)

0 Kudos

Re: Management server misbehaving

Jump to solution

I did this and shows all processes are running:

0 Kudos

Re: Management server misbehaving

Jump to solution

Thanks.

Please proceed with a support ticket. 

Highlighted
ED
Silver

Re: Management server misbehaving

Jump to solution

This reminds me about the same problem I once had and could not open gateway properties and had red x sign on all gateways. Check this thread and my solution at the end of this thread: https://community.checkpoint.com/thread/8590-sms-lost-connection-to-all

0 Kudos

Re: Management server misbehaving

Jump to solution

I will test this,I seem to have all the symptoms since even my sic status says  "Established" and I have not had any certificates revoked.

 

Just to clarify,did you have the certificates revoked error? I didn't have that error but I seem to have all the symptoms

0 Kudos
ED
Silver

Re: Management server misbehaving

Jump to solution

I did not get the error about certificate but one of my colleague got that error when he tried to connect with SmartConsole, which led me to that SK and that fixed my problem. 

0 Kudos

Re: Management server misbehaving

Jump to solution

I followed this and resolved the issue

0 Kudos
Maarten_Sjouw
Platinum

Re: Management server misbehaving

Jump to solution

Is there any FW between clients and the management server?

Maybe a MTU issue? Can you connect a laptop in the same network that the Smartcenter is in and see if you can work from there?

Regards, Maarten
0 Kudos

Re: Management server misbehaving

Jump to solution

No firewall is between this,I was perfect on Friday last week only to have the issue noticed on Monday,No changes no nothing has been done during that period(weekend)

0 Kudos