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Blason_R
Leader
Leader

Management Upgrade fails from R80.30 to R80.40

Hi Team,

 

Any idea why this upgrade is failing from R80.30 to R80.40? 

Here is my error message

 

 

     IPS Data 20 sec.

  • Error Message CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}
  • Export Time 00:20:19 - 00:20:39
Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
0 Kudos
5 Replies
Blason_R
Leader
Leader

Analyzing debug logs leads me to IPS database error which is not allowing me to upgrade . Wondering hot to fix it.

Applyting latest HFA and then see.

cat cpm.elg | grep -i failed
29/08/20 08:32:03,783 ERROR export.internal.ExportAndTarGzCreatorHandler [taskExecutor-21]: Export for 41e821a0-3720-11e3-aa6e-0800200c9fde domain has failed!
Running command: [$MDS_FWDIR/scripts/save_logs_when_task_fails.sh 10 Upgrade_Process_for_all_domains:___CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException:_java.lang.IllegalArgumentException:_Invalid_type_id_'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo'_(for_id_type_'Id.class'):_no_such_class_found',_errorCode='CP_ERR_UNSPECIFIED',_errorFamily='Failed_at_conversion',_messageForUser='null',_message='java.lang.IllegalArgumentException:_Invalid_type_id_'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo'_(for_id_type_'Id.class'):_no_such_class_found'} false]
29/08/20 08:32:12,991 ERROR services.internal.GatewayStatusesRFLHandler [taskScheduler-8]: Failed to run RFL query. SmartView seems to be down. The exception thrown: org.apache.cxf.interceptor.Fault: Could not send Message.
29/08/20 08:32:14,778 INFO management.threat.IpsUpdateManager [Channel_Group_Thread-1-thread-2]: IpsUpdateSvc:sendIpsUpdateMessage - Received message from IpsUpdate: IPS Update failed, state: UPDATE_FAILED
29/08/20 08:38:03,972 WARN internal.query.QuerySvcImpl [main]: Class:com.checkpoint.objects.provision_classes not found for query id:DB_COUNT_FAILED_ACTIONS_QRY
29/08/20 08:40:03,598 ERROR management.object_store.ObjectStoreSessionImpl [qtp-1170053568-90]: Failed to find domainIp 192.168.40.10
29/08/20 08:45:37,586 ERROR EclipseLink.converters.JacksonConverter [qtp746047060-93]: Failed at conversion to Java object, value: ["com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo",{"metaInfo":["com.checkpoint.management.dlecommon.ngm_api.MetaInfoForTopLevel",{"_persistence_fetchGroup":null,"metaOwned":false,"newObject":false,"lockStateResponse":null,"validationState":"OK","deletable":true,"renameable":true,"lastModifytime":["java.util.Date",1573973045080],"lastModifier":"System","creationTime":["java.util.Date",1573973045080],"creator":"System"}],"featuresPreset":"236ee8ba-3f4f-3523-8195-ba397364f59c","tags":["java.util.HashSet",[]],"displayName":"Exploit Kit"}]
29/08/20 08:45:56,481 ERROR EclipseLink.converters.JacksonConverter [qtp746047060-95]: Failed at conversion to Java object, value: ["com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo",{"metaInfo":["com.checkpoint.management.dlecommon.ngm_api.MetaInfoForTopLevel",{"_persistence_fetchGroup":null,"metaOwned":false,"newObject":false,"lockStateResponse":null,"validationState":"OK","deletable":true,"renameable":true,"lastModifytime":["java.util.Date",1573973045080],"lastModifier":"System","creationTime":["java.util.Date",1573973045080],"creator":"System"}],"featuresPreset":"236ee8ba-3f4f-3523-8195-ba397364f59c","tags":["java.util.HashSet",[]],"displayName":"Exploit Kit"}]
29/08/20 08:45:56,769 ERROR management.threat.IpsUpdateManager [taskExecutor-23]: SDUU Failed. exit code = 5
Running command: [$MDS_FWDIR/scripts/save_logs_when_task_fails.sh 10 IPS_Management_Update:___IPS_Update_failed false]
29/08/20 08:45:57,580 INFO management.threat.IpsUpdateManager [taskExecutor-23]: IPS update finished for domain 41e821a0-3720-11e3-aa6e-0800200c9fde with status FAILE
29/08/20 08:52:53,432 INFO management.threat.IpsUpdateManager [Channel_Group_Thread-1-thread-2]: IpsUpdateSvc:sendIpsUpdateMessage - Received message from IpsUpdate: IPS Update failed, state: UPDATE_FAILED
29/08/20 08:54:18,940 WARN internal.query.QuerySvcImpl [main]: Class:com.checkpoint.objects.provision_classes not found for query id:DB_COUNT_FAILED_ACTIONS_QRY
29/08/20 08:56:52,234 ERROR EclipseLink.converters.JacksonConverter [taskExecutor-39]: Failed at conversion to Java object, value: ["com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo",{"metaInfo":["com.checkpoint.management.dlecommon.ngm_api.MetaInfoForTopLevel",{"_persistence_fetchGroup":null,"metaOwned":false,"newObject":false,"lockStateResponse":null,"validationState":"OK","deletable":true,"renameable":true,"lastModifytime":["java.util.Date",1573973045080],"lastModifier":"System","creationTime":["java.util.Date",1573973045080],"creator":"System"}],"featuresPreset":"236ee8ba-3f4f-3523-8195-ba397364f59c","tags":["java.util.HashSet",[]],"displayName":"Exploit Kit"}]
29/08/20 08:56:52,258 ERROR threat.upgrade_export.IpsDomainExportExtender [taskExecutor-39]: Failed to upgrade_export IPS domain data
CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}
29/08/20 08:56:52,268 ERROR internal.tasks.ExportDomainTask [taskExecutor-39]: Failed to perform export for domain a0bbbc99-adef-4ef8-bb6d-cebcebcebceb with error: CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}
java.lang.RuntimeException: CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}
Caused by: CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}
java.lang.RuntimeException: CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}
Caused by: CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}
29/08/20 08:56:52,314 INFO upgrade.common.ExtraDataUpgradeStatisticsHandler [taskExecutor-39]: UpgradeStats: Writing UpgradeStats = UpgradeStatsData{upgradeId='96b1f858-be8d-4eff-b41d-abf923325a13', migrationId='null', domainId='a0bbbc99-adef-4ef8-bb6d-cebcebcebceb', domainName='IPS Data', cpuSize=0, memorySize=0, upgradeMethod='CPUSE', multisiteEnv=[], multisiteEnvSize=0, localMachine={}, machineType='SMC', hasEndpoint=null, sourceVersion='R80.30', targetVersion='R80.40', upgradeStartTime=1598671602040, upgradeEndTime=0, upgradeDuration=0, exportStartTime=1598671602040, exportEndTime=1598671612272, exportDuration=10232, importStartTime=0, importEndTime=0, importDuration=0, ExportSucceeded=false, ImportSucceeded=null, stackTrace=null, errorCode=null, migrateArgs='', exportFileSize=0, upgradeRevisions=false, revisionsNum=0, domainNum=0, domainList=[], domainListImport=[], objectsNum=0, ipsPkgNum=0, ipsPkgUpgradeDuration='null', commonObjectTypes={}, activeDomainNum=null, rulebaseNum=0, globalAssignedNum=null, allGlobalAssignments=[], upgradeRate=0.0, versionPerIpsPkg='null', appiVersionSource=null, appiVersionTarget=null, isDataCollectionSucceeded=true, status=EXPORT_COMPLETED, description=CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException: java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found', errorCode='CP_ERR_UNSPECIFIED', errorFamily='Failed at conversion', messageForUser='null', message='java.lang.IllegalArgumentException: Invalid type id 'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo' (for id type 'Id.class'): no such class found'}, upgradeToolsBuildNum=, lastUpdatedDate=0, objectsUpdatedNum=0} to file:/mnt/fcd/new_upgrade_tools_migrate_dir/migrated_mgmt.tgz/extra_data/UpgradeStatistics.data
29/08/20 08:57:44,280 ERROR export.internal.ExportAndTarGzCreatorHandler [taskExecutor-42]: Export for 41e821a0-3720-11e3-aa6e-0800200c9fde domain has failed!
Running command: [$MDS_FWDIR/scripts/save_logs_when_task_fails.sh 10 Upgrade_Process_for_all_domains:___CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmGeneralException:_java.lang.IllegalArgumentException:_Invalid_type_id_'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo'_(for_id_type_'Id.class'):_no_such_class_found',_errorCode='CP_ERR_UNSPECIFIED',_errorFamily='Failed_at_conversion',_messageForUser='null',_message='java.lang.IllegalArgumentException:_Invalid_type_id_'com.checkpoint.management.dlecommon.ngl_api.BlobOnlyInfo'_(for_id_type_'Id.class'):_no_such_class_found'} false]
29/08/20 08:57:53,477 INFO management.threat.IpsUpdateManager [Channel_Group_Thread-1-thread-2]: IpsUpdateSvc:sendIpsUpdateMessage - Received message from IpsUpdate: IPS Update failed, state: UPDATE_FAILED

 

Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
0 Kudos
PhoneBoy
Admin
Admin

Force an IPS signature update.
If that doesn’t solve it, please engage with TAC.

0 Kudos
Blason_R
Leader
Leader

Thanks will do.

Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
0 Kudos
Ilya_Yusupov
Employee
Employee

Hi @Blason_R ,

 

Try the following SK sk107580.

0 Kudos
Blason_R
Leader
Leader

Well surprinsingly crc_marker_db.fws does not exist in the path.

Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
0 Kudos

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