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RAGHU_K
Iron

Import Fails in R80.10

Hi! Everyone,

I have taken a R80.10 migrate export file from the R77.30 Gaia Setup using R80.10 Migration tools. Removed all the errors in the pre-upgrade verifier stage.

While importing this migrate export file on R80.10 Setup, am getting the below error after 4 to 5Hours:

[Expert@Host:0]# ./migrate import hhtnt020_r8010_frm_r7730.tgz
The import operation will eventually stop all Check Point services (cpstop).
Do you want to continue? (y/n) [n]? y


Extracting the database...
Making sure server is clean installed and up...
Preparing database...
Stopping all Check Point services (cpstop)...
cpwd_admin:
Process DASERVICE terminated
UEPM: Endpoint Security Management isn't activated
Management Portal: Stopping CPWMD
cpwd_admin:
Process CPWMD isn't monitored by cpWatchDog. Stop request aborts
Management Portal: CPWMD failed to stop
Management Portal: Stopping CPHTTPD
cpwd_admin:
Process CPHTTPD isn't monitored by cpWatchDog. Stop request aborts
Management Portal: CPHTTPD failed to stop
Stop Search Infrastructure...
Stopping RFL ...
cpwd_admin:
successful Detach operation
Stopping Solr ...
cpwd_admin:
successful Detach operation
Stop SmartView ...
Stopping SmartView ...
cpwd_admin:
successful Detach operation
Stop Log Indexer...
cpwd_admin:
Process INDEXER (pid=4447) stopped with command "kill 4447". Exit code 0.
Stop SmartLog Server...
cpwd_admin:
Process SMARTLOG_SERVER terminated
dbsync is not running
evstop: Stopping product - SmartEvent Server
evstop: Stopping product - SmartEvent Correlation Unit
Check Point SmartEvent Correlation Unit is not running
SmartView Monitor: Management stopped
FireWall-1: cpm stopped
FireWall-1: fwm stopped
VPN-1/FW-1 stopped
Stopping Critical Alerts Sensor
SVN Foundation: cpd stopped
Stopping cpviewd
SVN Foundation: cpWatchDog stopped
SVN Foundation stopped
Importing files...
Execution finished with errors. See log file '/opt/CPshrd-R80/log/migrate-2018.01

 

Attached the migrate log file FYR.

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3 Replies
RAGHU_K
Iron

Re: Import Fails in R80.10

I can see the error in the Migrate log file as:

[5 Jan 10:32:51] [CanonicalizePath] Canonicalizing path '/opt/CPsuite-R80/fw1/bin/upgrade_phase -d 41e821a0-3720-11e3-aa6e-0800200c9fde -s end'
[5 Jan 10:32:51] [CanonicalizePath] Resulting path: '/opt/CPsuite-R80/fw1/bin/upgrade_phase -d 41e821a0-3720-11e3-aa6e-0800200c9fde -s end'
[5 Jan 10:32:51] ..<-- CanonicalizePath
[5 Jan 10:32:51] ..--> ExecCommandGetOutput
[5 Jan 10:32:51] [ExecCommandGetOutput] Going to execute command: '/opt/CPsuite-R80/fw1/bin/upgrade_phase -d 41e821a0-3720-11e3-aa6e-0800200c9fde -s end'
[5 Jan 11:33:09] [ExecCommandGetOutput] ERR: Command completed with error code 4
[5 Jan 11:33:09] ..<-- ExecCommandGetOutput
[5 Jan 11:33:09] [CommandRunner::exec] Command's output:
-------------------------------------
Failed to upgrade phase
-------------------------------------
[5 Jan 11:33:09] [CommandRunner::exec] ERR: Command execution had failed
[5 Jan 11:33:09] .<-- CommandRunner::exec
[5 Jan 11:33:09] <-- ConditionalExecutor::exec
[5 Jan 11:33:09] [ActivitiesManager::exec] ERR: Activity 'ConditionalExecutor' failed
[5 Jan 11:33:09] [ActivitiesManager::exec] WRN: Activities execution finished with errors
[5 Jan 11:33:09] [ActivitiesManager::exec] WRN: Activities 'ConditionalExecutor' have failed
[5 Jan 11:33:09] [ActivitiesManager::exec] Designated exit code is 1
[5 Jan 11:33:09] --> CleanupManager::Instance
[5 Jan 11:33:09] <-- CleanupManager::Instance
[5 Jan 11:33:09] --> CleanupManager::DoCleanup
[5 Jan 11:33:09] [CleanupManager::DoCleanup] Starting to perform cleanup
[5 Jan 11:33:09] .--> DirCleaner::exec
[5 Jan 11:33:09] [DirCleaner::exec] Going to remove directory '/opt/CPsuite-R80/fw1/tmp/migrate/'
[5 Jan 11:38:50] .<-- DirCleaner::exec
[5 Jan 11:38:50] [CleanupManager::DoCleanup] Completed the cleanup
[5 Jan 11:38:50] <-- CleanupManager::DoCleanup

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Re: Import Fails in R80.10

I want to say I have seen something like this before when there was not enough disk space available for the migration to complete.

Thanks

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Ankur_Datta
Nickel

Re: Import Fails in R80.10

Hi John,

I am also getting the same errors in the log file generated when i import the database. I am exporting the database from R80.10 and need to be imported on R80.10. the exported database size is around 3 GB. i understand there may be many database revision. I tested this on my lab giving 1700 GB HD.

i again faced the same errors. the customer is using smart-1 210 appliance. 

kindly suggest me how to recover this issue.

when i try to login into dashboard it gives me below error:

unable to connect to server.

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