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BorisS
Ivory

Gateway version change in SmartConsole R80

Hi!

 

I am doing an upgrade of R77.30 to R80.20, management server and 2 boxes in ClusterXL (OpenServer all of them). The upgrade itself went OK, but I am now facing a problem with changing the gateway version inside the SmartConsole:

 

Capture.PNG

When I click the "Get" button the menu changes to the correct version (R80.20), but I am then unable to save the changes. I am presented with 2 error windows:

 

Capture2.PNG

Capture3.PNG

 

 

 

 

Because of this it is impossible to apply the policy...

 

I have researched the problem, but have not been able to find a solution or more information about the error.

 

Any help would be appreciated!

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2 Replies
Admin
Admin

Re: Gateway version change in SmartConsole R80

Open a TAC case as you may need a hotfix to resolve the issue.
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Re: Gateway version change in SmartConsole R80

Hi Boris,

Just out of curiosity, instead of clicking on the "Get" button, what happens when you manually change the version to R80.20 and try to publish the changes? Do you get the same result?

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