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Shivajith_S
Nickel

Facing issue while retrieving topology for management appliance

Hi Experts,

I am facing the below mention error while retrieving topology for management appliance (management server)  .

Is there any ways to fix it ? in anti spoofing I need to change to this network instead of external ,am not able to do to it ..

15 Replies

Re: Facing issue while retrieving topology for management appliance

Do you have SNMP enabled through GAIA? If not, go into the GAIA WebUI and enable SNMP and configure a Community string.

Then, go to the Other tab in the Properties of this management object and make sure you have SNMP configured there. You can test by putting the correct community strings in and clicking GET to see if the SNMP Location Information pulls back. If it does, go back to the Network Management page and try to perform the Get Topology again.

Hope this helps!!

-Dan

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Shivajith_S
Nickel

Re: Facing issue while retrieving topology for management appliance

I am not getring clear view of this info ...

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Re: Facing issue while retrieving topology for management appliance

You cannot retrieve the interfaces on SMS. I think SMS is different from firewall and only secure gateways can define topology. If you need multiple interfaces, you can add manually.

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Shivajith_S
Nickel

Re: Facing issue while retrieving topology for management appliance

I tried to configure but not able to see the ant spoofing option thr.

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Re: Facing issue while retrieving topology for management appliance

I think unnecessary to configure anti-spoofing and any other options.

I would suggest to configure ip address on interface using WebUI. Then add new interface with same ip by manually on smartconsole.

Just try Smiley Happy

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Shivajith_S
Nickel

Re: Facing issue while retrieving topology for management appliance

Noted , no need anti spoofing but need to change from external to this network cause,  external means it's facing to internet , here it going to be local network , I Can try the option which you suggested...

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Re: Facing issue while retrieving topology for management appliance

Why do you not just edit the interface settings ? DoubleClick on the line, click the Modify... button, click Override and change the Topology to the setting you want !

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Shivajith_S
Nickel

Re: Facing issue while retrieving topology for management appliance

This option not working , may be needed to create and see how it goes ...

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Admin
Admin

Re: Facing issue while retrieving topology for management appliance

These settings are only relevant for Security Gateway products, not Security Management.

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Shivajith_S
Nickel

Re: Facing issue while retrieving topology for management appliance

In manage appliance we were not able to the retrieve  topology,  instead of that we need to create a interface in smart console ...

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Shivajith_S
Nickel

Re: Facing issue while retrieving topology for management appliance

Is this error could be common?

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Admin
Admin

Re: Facing issue while retrieving topology for management appliance

The error message? In this case, yes.

For Security Gateway objects, we retrieve the information via SIC.

For all other object types (including management), we use SNMP.

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Re: Facing issue while retrieving topology for management appliance

The message is pretty much self-explained. Unless you have a GW component running on the machine, you cannot retrieve topology automatically. 

May I ask why you need to get topology on a management server in the first place?

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Shivajith_S
Nickel

Re: Facing issue while retrieving topology for management appliance

Cause I try to get topology I thought that interface required for communication smart console level .

So no need to worry about the interface on the topology  for management server.

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Admin
Admin

Re: Facing issue while retrieving topology for management appliance

Topology is only required on objects that enforce a policy (i.e. gateways).

It is not required or necessarily relevant on non-gateway objects.

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