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Wes_Ault
Ivory

Android Capsule VPN Client - Tracker shows: "This VPN client is disabled"


Good Afternoon,

I'm trying to get the Android Capsule VPN client app working but when I try to connect the device states:

"Failed to connect: Internal error - [CCC_E_General]."

Looking at Tracker, I see the vents list the reason as:


"This VPN Client is disabled"

Any thoughts?

Thanks!

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2 Replies

Re: Android Capsule VPN Client - Tracker shows: "This VPN client is disabled"

Make sure that "Capsule VPN/Connect" is checked on the gateway object under VPN Clients...Mobile Devices - iOS and Adroid Client.

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Re: Android Capsule VPN Client - Tracker shows: "This VPN client is disabled"

Hello !

Recently i am have similar problem.

Check licence on Check Point License portal for gateway - License Information option.

And license for gateway via Check Point SmartUpdate console.

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Regards,

Vassili V.

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