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Android Capsule VPN Client - Tracker shows: "This VPN client is disabled"

Good Afternoon,

I'm trying to get the Android Capsule VPN client app working but when I try to connect the device states:

"Failed to connect: Internal error - [CCC_E_General]."

Looking at Tracker, I see the vents list the reason as:

"This VPN Client is disabled"

Any thoughts?


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2 Replies

Make sure that "Capsule VPN/Connect" is checked on the gateway object under VPN Clients...Mobile Devices - iOS and Adroid Client.


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Hello !

Recently i am have similar problem.

Check licence on Check Point License portal for gateway - License Information option.

And license for gateway via Check Point SmartUpdate console.



Vassili V.

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