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Trey
Contributor

cpda.exe High CPU Usage

On three Windows Server 2012 R2 servers, Check Point Endpoint Agent, specifically cpda.exe is running up to ~50% CPU constantly. The only thing that is different is that all the blades are disabled by policy for testing, so the agent shouldn't be doing anything. Any ideas? Thanks!

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4 Replies
jcortez
Employee
Employee

It could be one of the two know issues we have seen depending on which Endpoint Security Client version you are using and what your Windows Server 12 R2 servers are being used for. Here are two sk articles that may shine some light on what your are seeing.

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

 

Trey
Contributor

The client is already E83.30.4036. There is a fourth duplicate server with the blades running that does not have the high CPU usage. Thanks!

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Lior_Arzi
Employee Alumnus
Employee Alumnus

We would like to investigate it.

can you please contact TAC with the details?

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jcortez
Employee
Employee

I agree with Lior. Please open a case/SR with our TAC so we can investigate why you continue to see High CPU with cpda.

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