This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
ABOUT CHECKMATES & FAQ
Create a Post
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Sucream
Explorer
‎2020-01-13 12:31 AM

Client information is missing in SmartEndpoint

Hello,

We have problem with displaying EPS Client status in SmartEndpoint console.

After upgrade Smart Endpoint Management (method:CPUSE) from R80.20 to R80.30 Endpoint Client status is missing in SmartEndpoint. We have problem with all clients.

On the user host - EPS client status is compliant and all blades have been installed correctly.

 

Tested with SmartConsole:

R80_30_jumbo_HF_B36

R80_30_jumbo_HF_B42

 

EPS client:

-versions:   E81.10, E81.30, E82.00, E82.10, E82.20

-blades: Anti-Malware, Compliance, Firewall, App Control

 

Any ideas?

 

Best,

 

 

Preview file
61 KB
Preview file
33 KB
0 Kudos
Reply
1 Reply
PhoneBoy
Admin
Admin
‎2020-01-16 05:46 PM

Have you opened a TAC case on this?
0 Kudos
Reply