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Contributor

remove large NGAV log file

 

What is the proper method for trying to remove a large (8gb) NGAV log file? 

I can't seem to remove it with the product running, and there is no way to really disable it from the server itself that I know of. Even if I disable it from the server management server some of the blades still show online. 

 

Thank you,

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Employee+
Employee+

hi,

 

it possible by remove self protection.

in %temp% there is a folder with GUID format

inside this folder there is a file called passdialog.exe 

after running it, you will need to put your password for self protection and remove the log.

if you need any help you can contact me directly

romanzit@checkpoint.com

 

what client version you are using? 

is it possible that you did any changes to the log level?

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Contributor

Roman,

 

using that utility worked to remove the log. 

 

This was in client version 80.86, I know that issue was resolved in newer client versions, just need to get this system updated.

 

Thank you, 

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Employee+
Employee+

ok let me know if my help needed.

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