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encryption from USB stick

hi,

i have encrypted my usb using media encryption and i i trying to use the Media Encryption Remote help. But while clicking the recovery bottom while accessing the usb from another PC the challenge box is empty. What should i do ?

Thank you.

Sagar Manandhar

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3 Replies
Admin
Admin

Re: encryption from USB stick

Definitely need some more info here:

1. What version of the Endpoint Client created the media?

2. What version of Windows are you trying to open the media on?

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Re: encryption from USB stick

hello,

i am using E80.70HF1 client and tried in windows 10 PC. 

Thank you

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Admin
Admin

Re: encryption from USB stick

Will check with R&D and see if it's something known or we need more details.

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