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Contributor

Uninstall Endpoint Security Agent

 

Hi,

I am facing issue with uninstalling the Checkpoint Endpoint Security. I accidently installed the wrong package when I was looking for VPN client. I tried "secret" password but still cannot uninstall it.

The Zip file was downloaded from Checkpoint and I used the EPS file from the package EPS_E80.50_Windows\EPS_E80.50_Windows\MSI\NEWDA

 

 

CHKpt_EPS_uninstallation_Error.JPGCHKpt_EPS_pswd_window_uninstallation.JPG

 

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Admin
Admin

Recommend getting the TAC involved here.
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Contributor

 

 

Re: need to un-install Endpoint Security but do not have password

I checked my registry, and there wasn't an entry for 
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\CheckPoint\Endpoint Security.

 

So I made one anyway, and then added in the entries for the values "UninstPwdHashDA" and "UninstPwdSaltDA"  (d-word) and set the value to either 1 or 0 (can't remember which one, as the un-install worked and then deleted the registry key!

 

The above solution worked for me. I created the entry "UninstPwdHashDA" and "UninstPwdSaltDA" [D-word] and set value as 0 (default) using RegEdit. The uninstaller  accepted the default password and Endpoint security client got uninstalled. In my case the uninstaller removed the registry entry.

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Explorer

Thank you very much - solution worked perfectly

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