Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Participant

Smart Endpoint R80.20 Organization Scanner

Jump to solution

Hello all,

I've encounter this error in attach on my Smart Endpoint dashboard in the deployment > Organization Scanner that says I'm unable to connect to domain controller.

Can anyone help me figure out what is the problem? 

Where should I go to solve this problem?

ErrorError

1 Solution

Accepted Solutions
Highlighted
Advisor

Did you check "SSL", in which case you need to import the certificate on your EPS using  sk84620.

Make sure also there's connectivity to your AD from your EPS (i.e. FW rules if needed) and you're using the correct credentials.

If I'm correct, you will get this error immediately if the server can not establish an LDAP connection to your server (bad routing or firewall blocking access), whether you checked SSL or not.

View solution in original post

2 Replies
Highlighted
Advisor

Did you check "SSL", in which case you need to import the certificate on your EPS using  sk84620.

Make sure also there's connectivity to your AD from your EPS (i.e. FW rules if needed) and you're using the correct credentials.

If I'm correct, you will get this error immediately if the server can not establish an LDAP connection to your server (bad routing or firewall blocking access), whether you checked SSL or not.

View solution in original post

Highlighted
Participant

Thank you, Alex_Gilis

I will check your solution.