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Participant

Sandblast Agent Unexpected response(Not Found)

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Hi,

We use our own sandblast appliance for the Threat Emulation. Periodically you get this error message when downloading files. Does anyone know what it means?

 

 

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Participant

We solved the problem. You've to use a offical trusted certificate for the UserCheck. If someone got the same problem.

View solution in original post

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Admin
Admin
In precisely what context?
Screenshots?
What version of Endpoint client?
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Participant

Hi,

I get this error message in the browser plugin of Sandblast Agent, when downloading files (see picture in the attachment). But also not always and I don't understand why. We use the client version E82.50.1602. For the threat emulation we use our own TE2000 with version R80.30 Take 155.

 

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Admin
Admin
I think, from what information I have, this is benign, but not entirely sure.
This is worth a TAC case.
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Employee+
Employee+

Seems like you will need to open a TAC case. 

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Participant

We solved the problem. You've to use a offical trusted certificate for the UserCheck. If someone got the same problem.

View solution in original post

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