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Arun_R
Copper

Endpoint policy server sync trafffic is taking wrong endpoint server IP-Address.

Hi Team,

Endpoint policy server sync trafffic is taking wrong endpoint server IP-Address.

<server addr="10.0.0.30" opGroup="default" type="EPS" acceptsClients="true" dn="CN=cp_mgmt,O=generated-for-default-server-list">

<group name="default"/>

</server>

<server addr="10.0.0.13" opGroup="default" type="CP" acceptsClients="true" dn="CN=CPAV-PolicyServer-Rabale,O=CPAV..q5cidn">

<group name="default"/>

</server>

My policy Server IP-Address is 10.0.0.13 and Endpoint Server IP-Address is 100.0.6.60

I believe sync traffic is point to IP-address of my router.

When I tested in my lab machine is sync the correct IP-Address whereas in production server it takes my router IP-Address as my Endpoint Server.

Due to that I faced the below error:

[2018-10-27 13:05:01,239] ERROR Dispatcher-Thread-11 - Failed to establish a connection with SIC Tunnel. Reason: java.net.SocketTimeoutException: Read timed out (SICSocket)

[2018-10-27 13:05:01,239] ERROR Dispatcher-Thread-11 - Failed to open SIC-HTTP connection. Error message "Failed to establish a connection with SIC Tunnel. Reason: java.net.SocketTimeoutException: Read timed out" (SICURLConnection)

[2018-10-27 13:05:01,239] WARN Dispatcher-Thread-11 - Connection failure: Failed to open SIC-HTTP connection., url: sic://10.0.0.30:18193/cp/connectionPoint/cpregep (ServerConnector)

[2018-10-27 13:05:01,239] WARN Dispatcher-Thread-11 - Error registering Connection Point (ConnectionPointStateMachine)

Is there is any way that I can change the Sync request IP-Address.?

- Arun.R