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Nickel

Endpoint Client policy state in Connected/Disconnected mode

Hi Team,

We are using Endpoint Client E82.40

Client is working from home and it is not connected to Endpoint Server.

Please find the attachment for the Policy state on Endpoint Client.

Please let me know why some of the blade policies state  are showing as Disconnected and some are showing as Connected mode

 
 
 

 

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4 Replies
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Admin
Admin

Re: Endpoint Client policy state in Connected/Disconnected mode

Because the "connected" ones don't necessarily have a "disconnected" state and they generally operate independently of Endpoint Management (except for logs and policy updates of course).
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Nickel

Re: Endpoint Client policy state in Connected/Disconnected mode

Hi Daemon,

Thanks for the reply.

Can we get any document which which all policy state will show connected/disconnected when the client is disconnected with Endpoint Server ?

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Admin
Admin

Re: Endpoint Client policy state in Connected/Disconnected mode

Might be worth a TAC case to clarify what I said above.
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Re: Endpoint Client policy state in Connected/Disconnected mode

After upgrading Endpoint Management from R80.20 to R80.40 we also noticed a strange behavior with Anti-Malware showing as Disconnected (maybe it was there before, but we can't be sure).
A small change to the blade policy (which can be reverted back afterwards), brought it back to connected.
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