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Heng_Eng
Ivory

Connectivity with the Check Point Endpoint Security service is lost

I have just installed Endpoint Security VPN E80.90 Build 986100112. After rebooting, all I get is:

Connectivity with the Check Point Endpoint Security service is lost.

Clicking any button, eg Disconnect or VPN Options will simply produce the same error message: Connectivity with the Check Point Endpoint Security service is lost.

I checked and both Check POint Endpoint Client Watchdog service and Check Point Endpoint Security VPN service are running.

What can I do? I am totally lost. I have to connect to a client's site urgently to investigate an issue.

Thanks.

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5 Replies

Re: Connectivity with the Check Point Endpoint Security service is lost

Did you solve it, I met the same issue

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Re: Connectivity with the Check Point Endpoint Security service is lost

Hi Heng,

Try the following on the Windows Client:

  1. Control Panel
  2. Programs and Features
  3. Check Point Endpoint Security VPN
  4. right click
  5. repair
  6. try connecting again

Let us know if that works.

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Re: Connectivity with the Check Point Endpoint Security service is lost

Hi Nick

I have tried that solution and did not work for me.

Thanks

N Anderson

Security Specialist
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Kevin_Vargo
Nickel

Re: Connectivity with the Check Point Endpoint Security service is lost

we had to upgrade to 81.10.  See my post from last night

Re: Connectivity with the Check Point Endpoint Security service is lost

I had to also to the upgrade for most our our clients and it fixed the problems. Thanks you.
Security Specialist
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