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Contributor

Active Directory scanner settings

Hi,

 

I see that I can't change scan interval in active directory scanner configuration using Check Point Smart Endpoint console. Is there some other way to change this setting?

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Admin
Admin

Not sure but it might be worth looking at the file referenced in this SK to see if you see anything obvious: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...
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Hi Sanja,

May I ask what the version of your Endpoint Security Manager is please?

Thanks.

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Contributor

Hi Nick,

My Endpoint Management server is running R80.20 and htofix Take 80 is installed.

Thanks for your reply!

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Employee+
Employee+

Hi,

The following SK isn't relevant, it is related to a known limitation of no more than 32 Directory Scanner.

You can change the scan interval in Directory Scanner settings, under "Advanced".

 

Regards,

Eyal

 

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Contributor

Hi, thanks for your reply. I know that there is an option under advanced, but the issue is that when I try to change 5 minute default setting on an active organizational scanner, it doesn't work, I cannot press ok and save the change.

I have tried it on multiple Endpoint Management servers and the situation is the same.

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Employee
Employee

Are you trying to lower the time or up the time?

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Contributor

Hi,

I am trying to lower the time, my customer thinks that 5 minutes interval is too often. I would like to make this interval bigger, maybe an hour or so,

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Employee
Employee

Sanja,

 

Are you logging in with an account that was created for you or are you logging in with the default admin account through SmartEndpoint?

 

Thanks!

 

Christopher Horridge

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Contributor

I am logging with admin account.
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Admin
Admin

Might be worth a TAC case so we can investigate this.
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Employee+
Employee+

Check sk131452, if it will not help - open a ticket to TAC.

When executing the procedure from the SK, please cpstop the server, execute the procedure and cpstart the server.

Re-login to SmartEndpoint after the procedure execution and server full start and check if you can change the interval.