Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
MattDunn
Advisor

InTune Issue

I'm trying to evaluate Harmony Office & Email on mobile devices using InTune.  All goes well until near the end of the enrolment when the phone is requesting the Apple ID login, but it is automatically populated with the corporate email address instead and there is no way to change/override this to enter the Apple ID, so we have no choice but to abort the process.  

Has anyone come across this before?  Am I doing something wrong?  Or is there a solution to this to allow the Apple ID to be entered?

Here's the process we follow:

Here I select “I own the device”...  (BYOD)

1.png

and I only want to secure work-related stuff

2.png

Continue....

3.png

4.png

5.png

Downloading the management profile..

6.png

7.png

8.png

9.png

10.png

User Enrolment - The Apple ID is populated with the corporate email address instead...

11.jpg

12.png

And here's the step we can't get past...  The Apple ID is automatically populated with the corporate email address and there is no way to change it.  How do we get past this??

13.png

0 Kudos
1 Reply
PhoneBoy
Admin
Admin

Sounds like an issue in the InTune MDM itself, not necessarily with the Harmony product.
I assume you're asking this question in an InTune specific forum also?

0 Kudos