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James_Lim
Participant

Cloudguard Saas logs

How long can the logs be stored on the portal?

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3 Replies
Asaf_Henig
Employee Alumnus
Employee Alumnus

CloudGuard SaaS logs can be found in two places.
1) Inside the Threat Prevention module - stored for at most 12 months
2) Inside the local SmartEvents window (Event module at the bottom left part of the Infinity portal) - stored indefinitely for now. You can go back as early as you created the tenant.
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Julian_Sanchez
Collaborator

I understand that I can integrate with management on Premise. I follow the steps in the sk146032, however I havent see any logs in smartview. Our SMS is R80.20 Take 47. 

Any advice?

 

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Abigael_Levy
Employee
Employee

Hi @Julian_Sanchez 

Please open a ticket to support so that RnD can look into your configuration and assist you.

Thanks,

Abigael

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