cancel
Showing results for 
Search instead for 
Did you mean: 
Post a Question

Have you ever had problems with fingerprints to use the "Show Package Tool" in R80.10?

Hello There.

    I'm trying to use the web_api_show_package.sh script, but I'm having this error:

[Fri Nov 09 11:23:42 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: The parameters that were received:

[Fri Nov 09 11:23:42 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Limit number of object per page: 10

[Fri Nov 09 11:23:42 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.debug()DEBUG]: Local Ips: [192.168.75.200, 127.0.0.1]

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.MyLogger.severe()SEVERE]: Could not get the server's fingerprint - Check connectivity with the server. Check 'api status' for more details

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: Script stopped running due to severe error!

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: dirPath: /home/admin/73eaa7c5-7fc0-4f72-9270-b7a5ebb61a43

[Fri Nov 09 11:23:43 BRST 2018 com.checkpoint.mgmt_api.examples.ShowPackageTool.logoutReportAndExit()INFO]: tarGzPath: show_package-2018-11-09_11-23-42.tar.gz

Have you ever see anything like that, or know this problem? if yes, please help me!!!

2 Replies
Admin
Admin

Re: Have you ever had problems with fingerprints to use the "Show Package Tool" in R80.10?

What arguments did you run the script with?

Also, which jumbo hotfix version are you on?

0 Kudos

Re: Have you ever had problems with fingerprints to use the "Show Package Tool" in R80.10?

With large API calls like show package I would strongly suggest to update to latest jumbo. Plus check that you are running 64 bit java and extend memory  

0 Kudos