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moyzan
Explorer
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Harmony Connect certificate expired

Hello everyone. I was wondering if any of you could help me out with a problem I have with Harmony Connect. Is there a way for the Harmony certificate to be renewed automatically instead of the user having to double-click on the icon in the taskbar and then click on "authenticate again"? I have a LOT of users disconnected because they didn't realize they were no longer protected by Harmony and just didn't bother to check the icon. I can't really check on over 600 users and I was hoping there was a setting or a register key somewhere that we could modify.

 

Thanks!

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odedm
Employee
Employee

The issue has been addressed in version 1.2.8

  • Users get a notification when the certificate is about to be expired (2 weeks before) and have the option to “renew now”
  • If they do not renew on their own (after being notified), the certificated will be renewed automatically few days before expiration

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3 Replies
odedm
Employee
Employee

The issue has been addressed in version 1.2.8

  • Users get a notification when the certificate is about to be expired (2 weeks before) and have the option to “renew now”
  • If they do not renew on their own (after being notified), the certificated will be renewed automatically few days before expiration
moyzan
Explorer

Awesome! Is there any way for you guys to force the update to 1.2.8? My users are still on 1.2.6...

 

Thanks!

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odedm
Employee
Employee

Of course. Our support can do it per request.

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