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Sarath_M
Nickel

CheckPoint technical support contact for PAYG Azure?

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How do we contact CheckPoint support for technical issues if we deploy CheckPoint CloudGuard PAYG IaaS on Microsoft Azure?

Do we raise a Microsoft ticket and they in-turn contact CheckPoint?

Please let me know the procedure to obtain CheckPoint support?

1 Solution

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Danny
Jade

Re: CheckPoint technical support contact for PAYG Azure?

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As written on Azure CloudGuard IaaS Marketplace PAYG contains Check Point Premium support.

As you are writing here you already have a Check Point UserCenter account.

To open a Service Request with Check Point Support just click here.

4 Replies
Danny
Jade

Re: CheckPoint technical support contact for PAYG Azure?

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As written on Azure CloudGuard IaaS Marketplace PAYG contains Check Point Premium support.

As you are writing here you already have a Check Point UserCenter account.

To open a Service Request with Check Point Support just click here.

Sarath_M
Nickel

Re: CheckPoint technical support contact for PAYG Azure?

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Thank you very much.

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Re: CheckPoint technical support contact for PAYG Azure?

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Copied from Azure Marketplace for CloudGuard IaaS

Premium Support is included in PAYG. More details at https://www.checkpoint.com/support-services/support-plans/. To open a support ticket, you need to have a Check Point User Center account. You can sign up for one at https://uc.checkpoint.com/usercenter/index.jsp

Sarath_M
Nickel

Re: CheckPoint technical support contact for PAYG Azure?

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Thank you very much.

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