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Blason_R
Leader
Leader
‎2022-10-15 10:22 AM
Jump to solution

Facing issue on AWS firewall with Mobile access portal

Hi Team,

I just configured the SSL VPN on AWS firewall with native authentication  dang able to login but when I click on connect button it again comes back to Mobile Access portal agent installer and getting below error in Smartview Tracker.

Reason Error in disconnecting user

Action Reject

I searched through skand  sk 63880 was relevant which says if office mode pool is same as backend IP. I later changed and installed the policy; Even restarted the CP service however issue remains same. 

Any idea?

TIA 

Blason R

Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
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2 Replies
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