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ashish_verma
Contributor

Detach license of decommissioned Firewall.

Hello Experts, I got an interesting scenario wherein the Gateway is decommissioned but the admin forgot to detach license from the gateway. Would like to know how to detach license from a Gateway which is no more alive and cannot come back to life. Any input is much appreciated. Management server is R81, take 65.

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6 Replies
G_W_Albrecht
Legend
Legend

This must be OpenServer - you have to re-download the product/bundle license (open it , get License Information, click Get Last License), delete the old license from SMS and install the new one:

licen.png

CCSE CCTE CCSM SMB Specialist
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ashish_verma
Contributor

Hello @G_W_Albrecht , Thanks for your reply. I already tried to download and attach the license to new gateway but getting error license already in use. Can you please guide how to delete the license from SMS? In "cplic print" I do not see the license key in question. 

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G_W_Albrecht
Legend
Legend

Use SmartUpdate to do that.

CCSE CCTE CCSM SMB Specialist
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ashish_verma
Contributor

Already tried from their. It is throwing SIC error which is obvious because Firewall itself doesnot exist.

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G_W_Albrecht
Legend
Legend

No, not remove from GW, remove the SMS part  using Detach License !

CCSE CCTE CCSM SMB Specialist
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Tal_Paz-Fridman
Employee
Employee

Hi

Where do you receive the message that the license is already in use?

To see the license key use the command cplic print -x

Then, if you want to delete a license, just use cplic del <signature key>

 

Also consider consulting Check Point Account Services:

Account Services

For questions about support processes, contracts or User Center and licensing, please call Account Services at +1-972-444-6600 and select option 3.

https://help.checkpoint.com/

 

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