- CheckMates
- :
- Products
- :
- CloudMates Products
- :
- Cloud Network Security
- :
- Discussion
- :
- CME Offline Installation Failed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Are you a member of CheckMates?
×- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
CME Offline Installation Failed
Hello,
We are experiencing an issue installing the CME offline in a management server in AWS (offline installation is a requirement at this time).
Based on sk157492 - CME (Cloud Management Extension) for CloudGuard Latest Updates - offline installation is described as the following:
Offline installation
- Get the latest CME version from the Downloads section in this SecureKnowledge article.
- Place the CME bundle on the machine.
- Enter Expert mode.
- Execute:
autoupdatercli install <FULL PATH TO CME BUNDLE>
We downloaded the file (Check_Point_CME_AUTOUPDATE_Bundle_T121_AutoUpdate.tar) and placed it in the Management Server. After entering expert mode and executing the command in step 4 with the full path to the file, we receive the following error message:
[Expert@gw-dda5d1:0]# autoupdatercli install /home/admin/Check_Point_CME_AUTOUPD ATE_Bundle_T121_AutoUpdate.tar
Error: Failed to import package /home/admin/Check_Point_CME_AUTOUPDATE_Bundle_T1 21_AutoUpdate.tar for more information, see log file: /opt/AutoUpdater/AutoUpdat er.log
When checking the log file /opt/AutoUpdater/AutoUpdat er.log for the messages in there, we see the following:
*E* %09-10 18:27:33% : could not find package branch name for component name CME
*E* %09-10 18:27:33% : Package Check_Point_CME_AUTOUPDATE_Bundle_T121_AutoUpdate.tar does not contain a valid branch name. Not handling offline update.
The SK does not provide troubleshooting details regarding this error message.
Any idea what is happening or how to fix this?
Leaderboard
Epsum factorial non deposit quid pro quo hic escorol.
User | Count |
---|---|
2 | |
2 | |
1 | |
1 | |
1 |
Thu 09 May 2024 @ 05:00 PM (CEST)
Under the Hood: Automate Azure Virtual WAN security deployments with Terraform