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Ultimate collection of Check Point links

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Check Point Customer Support Reference

Search the SecureKnowledge™ site in UserCenter in the Support/Services section for any additional technical assistance you may need including SK articles, related Downloads, Documents or Forums.

  • For Advanced Troubleshooting Resource Guides search for the term "ATRG" along with the feature you are looking for

 

CheckPoint Community - Check Mates

Check Point Software Technologies, Ltd. Main YouTube Channel

"Best Practices" Solutions and Documents by product sk111303

 

Introduction to Check Point - Videos

  • Introduction Video
    (view in My Videos)
  • Abbreviated Intro Video
    (view in My Videos)
  • Licensing Video
    (view in My Videos)

  • Best Practices Video
    (view in My Videos)

  •  R77 Technical Demo Video
    (view in My Videos)
  •  R80.10 SmartConsole and SmartUpdate Video
    (view in My Videos)
  •  R80.10 Gaia Install on a Management Server with the First Time Wizard
  •  R80.10 Gaia Install and Gateway Web UI Configuration Wizard
    (view in My Videos)
  •  R80.10 Best Practices - Migrating from R77.30
  • R80 Full (Includes First Time Install, SmartConsole, Gateway, and Best Practices) Technical Demo Video
    (view in My Videos)
  • Endpoint Review Video
    (view in My Videos)
  •  vSEC (CloudGuard IaaS) Discussion Video
    (view in My Videos)

  • Threat Prevention (SandBlast™) Video
    (view in My Videos)
  • Troubleshooting Basics Videos
    (view in My Videos)



  • CLI Troubleshooting Cheat Sheet - attached to the post
  •  

 

Training

 

SecureKnowledge Articles (SKs)

Support Articles

  • The Check Point Uploader - File Uploader to Check Point User Center - sk108152
    • Check Point utility to upload files to Check Point UserCenter that were requested by Check Point
      Support.
  • How to verify that Security Gateway and/or Security Management Server can access Check Point servers? - sk83520
    • Security Gateways and Security Management Server require access to the Internet (either directly, or via configured proxy) for various Software Blades. The sk lists relevant connectivity tests.
  • Practical troubleshooting steps for logging issues - sk38848
    • Practical troubleshooting steps that have proven effective in resolving a wide variety of logging issues.
  • Check Point Processes and Daemons - sk97638
    • It is useful to understand the potential impact of an unhealthy daemon (e.g. if you see high CPU for the cpd daemon in top, what might that affect?).
  • Performance analysis for Security Gateway NGX R65 / R7x - Sk33781
    • A list of commands that can be run and files that can be used to monitor and troubleshoot the  performance of the Security Gateway.
  • Ports used by Check Point software - sk52421

 

SK Tools References

  • How to run the First Time Configuration Wizard through CLI in Gaia ('config_system ...') - sk69701
    • Check Point Security Gateway and Check Point Security Management require running the First Time Configuration Wizard in order to be configured correctly. The First Time Configuration Wizard is available in Gaia Portal and also through CLI.
  • CPUSE - Gaia Software Updates (including Gaia Software Updates Agent) - sk92449
    • Next-gen software upgrade and hotfix infrastructure
  • CPView Utility - sk101878
    • CPView Utility is a text based built-in utility that can be run ('cpview' command) on Security Gateway / Security Management Server / Multi-Domain Security Management Server. CPView Utility shows statistical data that contain both general system information (CPU, Memory, Disk space) and information for different Software Blades (only on Security Gateway). The data is continuously updated in easy to access views.

 

 

Advanced Technical Reference Guides

 

Technical Reference Guides - in-depth troubleshooting guides for a specific functional areas:

  • Multi-Domain Management - sk95329

 

R80 -

  • R80.10 for management and GW - sk111841
  • R77.30 Upgrade to R80 Best Practice - Video

 

SandBlast - Threat Emulation Technical References:

  • SandBlast™ Threat Protection - PDF
  • Threat Emulation Engine Update - Sk92509
  • Threat Emulation supported file types - Sk106123
  • R77 Threat Prevention Guide page 107 - Indicators Configuration

 

vSec Best Practices:

  • vSEC Gateway for NSX - Best Practices - sk111575
  • ATRG: vSEC for VMware NSX - Best Practices - sk111060

 

SSL Inspection -

  • Best Practices - HTTPS Inspection - sk108202
  • Best Practices - Security Gateway Performance - sk98348

 

EndPoint and Remote Access

  • EndPoint Best Practices - Series of videos - sk103395
  • Check Point License Guide - sk11054
  • Check Point Remote Access Solutions - sk67820
  • Endpoint Security Server versions and supported Endpoint Security Client versions - Sk107255
  • Deploying a Check Point Endpoint Security Management Server in AWS - sk119393
  • Endpoint Security Home Page - sk117536

 

VPN -

  • ATRG:VPN Core - sk104760
  • VPN-related performance tips  - sk105119: Best Practices - VPN Performance
  • How VPNs are processed differently between base R77.30 and earlier and R77.30 JHF and R80.10 - sk118097: MultiCore Support for IPsec VPN in R80.10 and above
  • Performance of different encryption and hashing algorithms - sk73980: Relative speeds of algorithms for IPsec and SSL
  • Virtues of using AES over 3DES for improved performance - sk98950: Slow traffic speed (high latency) when transferring files over VPN tunnel with 3DES encryption
  • Email or SNMP trap automatically sent upon tunnel failure - sk25941: Configuring 'Mail Alerts' using 'internal_sendmail' command

 

Check Point Customer Support Reference

Search the SecureKnowledge™ site in UserCenter in the Support/Services section for any additional technical assistance you may need including SK articles, related Downloads, Documents or Forums.

 

Check Point Software Technologies, Ltd. - Main YouTube Channel

 

"Best Practices" Solutions and Documents by product - sk111303 

 

Contacting Account Services for Licensing Questions

  1. Phone: (US) +1 972-444-6600, option 5
  1. Email: AccountServices@CheckPoint.com
  1. Live Chat
    • Click the “Support/Services” tab
    • Click “Support Center”
    • Select “Live Chat” under the “Get Help” section
  1. Web Tickets
    • Click the “Support/Services” tab
    • Click “Create Service Request”
  1. Escalating an open Service Request
    • An escalation request can be submitted via the User Center
    • Escalation requests are sent to Account Services Managers and/or Team Leaders

 

References for Licensing

  • Check Point License Guide - sk11054
  • How to install a license - sk81200
  • How to Generate an Evaluation License - sk102029
  • Check Point VPN License Guide – sk84560
  • Service Contract File – sk33089

 

User Center

FAQ page - https://usercenter.checkpoint.com/usercenter/portal/media-type/html/role/usercenterUser/page/default...

 

 

Sync with User Center  - sk94064

User Center Mobile Application  - sk91860

Adding new users to Check Point User Center - sk22447

Tags (2)
2 Comments

All In One...Very Useful

Thank you, very useful information.....