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Capsule Docs Protection Failure

Hello, I deployed capsule docs by installing the checkpoint endpoint client with the capsule docs blade enabled. I followed instructions in SmarEndpoint Admin Guide but when I try to protect a document I get the following error: "Protection Failure. You are trying to protect the file: document.docx The file cannot be protected as there are currently no available protections. Please contact your system administrator." How can I resolve this? Do you know of any good resources to learn how to set up capsule docs? The documentation seems a bit minimal.    

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Admin
Admin

Re: Capsule Docs Protection Failure

I would think the first thing to check is if your client is connected to the Capsule Docs Server.

While I've obscured my settings here, you should see the client is connected to a specific server, specify where the classifications come from, and the actual classifications in question.

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