topic Absolute Beginners Guide to R80.x Installation problems in Training and Certification

Absolute Beginners Guide to R80.x Installation problems

JeffS — Sat, 10 Aug 2019 18:51:20 GMT

I tried - unsuccessfully to install GAIA and Smart Console using the instructions provided by Valeri_Loukine and ran into problems. The installation seemed to work fine, but when I tried to run and GAIA, I kept getting a "403 Error" I tried using both VMware Workstation 15 and VirtualBox, but was unable to connect.

Would appreciate any assistance.

My setup:

Microsoft Surface Book 2

16GRAM

500G HD

Running on wireless access. Have a FingBox installed in network.

Tried different browsers - Edge, Chrome, IE, FireFox

I'm thinking that the IP addressing suggestions are what is screwing me up..

Thanks!

Re: Absolute Beginners Guide to R80.x Installation problems

HeikoAnkenbrand — Sun, 11 Aug 2019 07:25:13 GMT

Hi @JeffS

Check this:

1) Connect via local VMWare connsole.

2) Login as 'admin'

3) Now set expert password 'set password <your expert pw>'

4) Login as expert user 'expert'

5) Disable firewall policy 'fw unloadlocal'

6) Check die IP address 'ifconfig'

7) Now ping your firewall from your notebook

If the ping works, it's a firewall problem. If the ping does not work it is a VMWare problem.

If you have a firewall issue check port 443:

# netstat -an | grep 443

and the HTTP prozess:

# ps - auf |grep httpd

If both points are ok > check browser proxy settings and clear the browser cache.

Re: Absolute Beginners Guide to R80.x Installation problems

Nick_Doropoulos — Sat, 10 Aug 2019 19:36:21 GMT

Hi Jeff,

Could you also clear your brower's cookies and cache if you haven't done so already and try again?

Re: Absolute Beginners Guide to R80.x Installation problems

JeffS — Sat, 10 Aug 2019 20:53:51 GMT

Cleared both.. didn't make a difference.

Re: Absolute Beginners Guide to R80.x Installation problems

Nick_Doropoulos — Sat, 10 Aug 2019 21:20:17 GMT

What resources have you assigned to the Check Point VM Jeff? Also, is it a standalone deployment whereby it's both a manager and a gateway? Moreover, what sort of interface has it been assigned (bridged, host-only etc.)?

Re: Absolute Beginners Guide to R80.x Installation problems

Nick_Doropoulos — Sat, 10 Aug 2019 21:28:41 GMT

In addition to my previous post, have you been trying to log into Gaia with http or https?

Re: Absolute Beginners Guide to R80.x Installation problems

HeikoAnkenbrand — Sun, 11 Aug 2019 06:59:09 GMT

Hi @JeffS

Sorry, I didn't read right that you were already logged in.

Please try to call the following link manually after login for the GUI portal.

https:///cgi-bin/home.tcl

or running the First Time Configuration Wizard again:

If for some reason the user needs to run the First Time Configuration Wizard again, then perform the following steps:

Important Note: If this machine was configured as Security Gateway, then it is not recommended to reconfigure it as StandAlone because after performing the below activity and configuring it as a Standalone you will see Security Management Server status as "Attention" in SmartView Monitor.

# expert # rm -i /etc/.wizard_accepted# rm -i /etc/.wizard_started # reboot

You should have the following minimum requirements on VM:

- Gateway 4 GB RAM, minumum 1 core beter 2 cores
- Management 8 GB RAM, minimum 2 cores