topic Re: CCSA Certificate not available in User Center in Training and Certification

CCSA Certificate not available in User Center

Tejendra — Fri, 12 Apr 2024 19:06:47 GMT

Hi,

I passed my CCSA R81.2 exam on April 08th, 2024. I have verified that my User Center email and the email provided for Pearson VUE are the same. I have received score report from Pearson VUE and an email from Checkpoint stating that I have earned a badge. But my certificate is still not available in My Info > My Certifications in my User Center account. Please help me with this.

Thank You

Re: CCSA Certificate not available in User Center

Jason_Tugwell — Fri, 12 Apr 2024 21:06:23 GMT

Hello @Tejendra

We see the certificate from our side. See if these instructions help:

To download your certificate(s), please follow the instructions below.
1. Log into the User Center at https://usercenter.checkpoint.com/usercenter/index.jsp
2. Click “Assets/Info” or “My Check Point” (whichever you see).
3. Click "My Certifications".
4. Click "Download" to the right of the certificate to open/save/print.

Thanks

Jason

Re: CCSA Certificate not available in User Center

Tejendra — Fri, 12 Apr 2024 22:08:03 GMT

Thank you so much. I got that.

Re: CCSA Certificate not available in User Center

IOANNIS136627 — Wed, 19 Nov 2025 18:22:28 GMT

Hello , I have the same problem ,I passed ccsa and I can't find the certification.

Re: CCSA Certificate not available in User Center

Chris_Atkinson — Wed, 26 Nov 2025 00:00:47 GMT

If you have already reviewed the FAQ ( sk163417 ) please reach out to the certifications team via the methods outlined below.

Reach out to our Account Services team by creating a Non-Technical ticket https://help.checkpoint.com/s/case-creation
Email the Certification Team: certification@checkpoint.com

Re: CCSA Certificate not available in User Center

the_rock — Wed, 26 Nov 2025 00:34:02 GMT

Im sure @Jason_Tugwell can check for you whether its in the system or not.