topic Re: Check Point certificates printing problem in Training and Certification

Check Point certificates printing problem

MikeB — Tue, 08 Aug 2023 21:12:11 GMT

Does it happen to anyone else that when you print your Check Point digital certificate, the certificate data is lost??? (as the attached file)

I have tried this with all my colleagues' certificates (CCSA, CCSE, CCSM) and the same thing happens every time.

Jason_Tugwell — Tue, 08 Aug 2023 21:33:39 GMT

Hi Mike,

Please open a Non-Technical ticket with Account Services to look into the issue.

CC my Email as well.

Thanks

Jason

the_rock — Wed, 09 Aug 2023 02:33:24 GMT

Never had this problem in 16 years.

MikeB — Wed, 09 Aug 2023 13:33:50 GMT

Neither did we with the previous certificates. It started to happen with the new certificates format that includes Credly's validation links.

MikeB — Wed, 09 Aug 2023 14:04:44 GMT

I just opened it. SR#6-0003693147

I hope you can support us

Jason_Tugwell — Thu, 17 Aug 2023 17:26:38 GMT

Issue resolved. Thanks @MikeB

MikeB — Fri, 18 Aug 2023 12:37:35 GMT