topic Re: Missing certification in Training and Certification

Missing certification

PredragPetrovic — Tue, 07 Jul 2020 00:39:16 GMT

Hi,

I can't stress this enough but Check Point support is pretty useless in resolving my problem. I am facing the problem that my certification (after a full month and several emails being written to certification@checkpoint.com according to Vue information) my certificate is still not attached to my usercenter account.

Is there anyone from the certification/training department that can look into this as this is getting ridiculous to wait one month for the certificate to be attached to the usercenter account!!!

Regards,

Re: Missing certification

shay_solomon — Tue, 07 Jul 2020 06:00:29 GMT

Hi,

Sorry that you had to wait for our response

I will appreciate if you can send me the email address for which you used at pearson vue. I will make sure it's being addressed ASAP.

Please send the information to shay_sol@checkpoint.com

Thanks

Shay

Shay Solomon | Director of Business Development, Training org

+972-52-3769206 (IL)

+415-2513078 (US)

Tel Aviv, Israel | Irving, TX

"An investment in knowledge pays the best interest"

(Benjamin Franklin)

Re: Missing certification

Jason_Tugwell — Wed, 15 Jul 2020 00:29:37 GMT

Predrag,

It looks like our Account Services team has since addressed your missing certification. Can you please confirm that this is resolved?

Regards,

Tug

Re: Missing certification

PredragPetrovic — Wed, 15 Jul 2020 04:24:24 GMT

Hello Jason, It seems like the issue has been resolved. Thank you, Predrag

Re: Missing certification

PredragPetrovic — Wed, 15 Jul 2020 04:24:49 GMT

Thanks for resolving the matter Shay!!!