topic Re: License is not working in Spark Firewall (SMB) https://community.checkpoint.com/t5/Spark-Firewall-SMB/License-is-not-working/m-p/186174#M9188 <P>Does the CLI output mirror this and which firmware version/build is the appliance installed with here?</P> <P>As Andy wrote if the problem persist please contact Account Services to review it.</P> Wed, 12 Jul 2023 02:37:06 GMT Chris_Atkinson 2023-07-12T02:37:06Z License is not working https://community.checkpoint.com/t5/Spark-Firewall-SMB/License-is-not-working/m-p/186149#M9185 <P>Hi everybody</P><P>I have a 1800 Quantum Spark appliance which has Sanblast suscription package, but at the moment to match the license, it show us some blades with "No service" status on the expiration column, as you can see in the image below.</P><P>Does anyone know why this happens? and how can I resolve this issue?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="josrime_0-1689116607460.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/21707iDBC4C12873920A85/image-size/medium?v=v2&amp;px=400" role="button" title="josrime_0-1689116607460.png" alt="josrime_0-1689116607460.png" /></span></P><P>&nbsp;</P><P>Thaks!&nbsp;</P> Tue, 11 Jul 2023 23:08:24 GMT https://community.checkpoint.com/t5/Spark-Firewall-SMB/License-is-not-working/m-p/186149#M9185 josrime 2023-07-11T23:08:24Z Re: License is not working https://community.checkpoint.com/t5/Spark-Firewall-SMB/License-is-not-working/m-p/186150#M9186 <P>Im guessing it has to be complaining about subscription. Is it locally or centrally managed? If centrally, you can try "get licences" from smart update or update the contract. Either way, you should check with Account services to confirm.</P> <P>Andy</P> Tue, 11 Jul 2023 23:25:41 GMT https://community.checkpoint.com/t5/Spark-Firewall-SMB/License-is-not-working/m-p/186150#M9186 the_rock 2023-07-11T23:25:41Z Re: License is not working https://community.checkpoint.com/t5/Spark-Firewall-SMB/License-is-not-working/m-p/186174#M9188 <P>Does the CLI output mirror this and which firmware version/build is the appliance installed with here?</P> <P>As Andy wrote if the problem persist please contact Account Services to review it.</P> Wed, 12 Jul 2023 02:37:06 GMT https://community.checkpoint.com/t5/Spark-Firewall-SMB/License-is-not-working/m-p/186174#M9188 Chris_Atkinson 2023-07-12T02:37:06Z