topic Re: WAN connection error: GW probing failed - WAN connection terminated in Spark Firewall (SMB)

WAN connection error: GW probing failed - WAN connection terminated

luk89as — Fri, 07 Aug 2020 12:36:54 GMT

Hello,

I have a problem with Checkpoint 750.

Every few minutes WAN disconnects.

There is an error in the logs:

1. [CPOSD] WAN connection error: GW probing failed

2. [CPOSD] WAN connection "Internet1": Ethernet connection terminated after 27 minute (s), 34 second (s)

I don't know what it's caused by.

The provider of the connection assures that it is ok.

The media converter has been preventively replaced (SFP to LAN converter).

best regards

Lukas

Re: WAN connection error: GW probing failed - WAN connection terminated

shahidprofonet — Sun, 01 Nov 2020 17:25:36 GMT

Hello,

i am also facing similar problem on 1590 appliances.

Below is the version information of the appliance. It is locally managed device.

[Expert@ADVBIDFW02]# fw ver
This is Check Point's 1590 Appliance R80.20.10 - Build 491
[Expert@ADVBIDFW02]# cpinfo -v all

This is Check Point cpinfo NG Build 992001203 for Gaia Embedded
[Expert@ADVBIDFW02]#

Accept Templates : enabled
Drop Templates : disabled
NAT Templates : enabled
[Expert@ADVBIDFW02]#

Can you provide the solution for it?

Regards,

Shahid

Re: WAN connection error: GW probing failed - WAN connection terminated

PhoneBoy — Mon, 02 Nov 2020 03:38:59 GMT

Please provide some details about how the WAN is configured (screenshots etc) and the precise firmware version used, with build number.

Re: WAN connection error: GW probing failed - WAN connection terminated

G_W_Albrecht — Wed, 04 Nov 2020 10:16:03 GMT

Just a besides - what should the SMB cpinfo version number show us ?

[Expert@ADVBIDFW02]# cpinfo -v all

This is Check Point cpinfo NG Build 992001203 for Gaia Embedded

Syntax:

cpinfo [[-v] | [-l] [-z] [-o filename] [-c cma | -x ctx]]

-v Print Version

I think you did mix it up with a GAiA command, cpinfo -y all, that shows all HFs from registry and does not work on SMB. Here, you can either use ver

or, better, show diag

Re: WAN connection error: GW probing failed - WAN connection terminated

G_W_Albrecht — Wed, 04 Nov 2020 10:18:58 GMT

How is Connection Monitoring configured on WAN IF ?

Re: WAN connection error: GW probing failed - WAN connection terminated

Warking — Mon, 12 Jun 2023 20:10:37 GMT

I have this exact issue trying to configure a new 1590. What did you end up doing to resolve it?

Re: WAN connection error: GW probing failed - WAN connection terminated

Amir_Ayalon — Tue, 13 Jun 2023 07:45:27 GMT

please open support ticket and ask for an R&D Task