topic 1470 top in Spark Firewall (SMB)

1470 top

G_W_Albrecht — Thu, 03 May 2018 15:16:39 GMT

top gives Process cposd 1766% CPU - any explanation?

Re: 1470 top

HristoGrigorov — Fri, 04 May 2018 05:28:09 GMT

Lucky you, your appliance seems to have 18 cores

Joke. It appears to be some kind of bug.

Re: 1470 top

G_W_Albrecht — Fri, 04 May 2018 06:35:14 GMT

You mean sk113161 Top command shows more than 100% CPU utilization for a process . Issue here is that the internet access is down and reboot needed to resolve it. In that situation the screenshot was made. I have suggested to start resolving with USB firmware update .

Re: 1470 top

XavierBens — Fri, 04 May 2018 14:36:35 GMT

upgrade from which version to which one ?

Re: 1470 top

G_W_Albrecht — Mon, 07 May 2018 06:41:35 GMT

From the current version to the current version 😉 But not from WebGUI, but using a USB medium and replacing both primary and backup firmware with a fresh image.

Re: 1470 top

XavierBens — Mon, 07 May 2018 14:42:51 GMT

waw OKI ; is there a specific documentation to do so (replacing primary and backup firmwares) ?

Re: 1470 top

G_W_Albrecht — Tue, 08 May 2018 09:00:36 GMT

See sk107592 How to perform a fresh/clean install of firmware on 600/700/1100/1400/1200R appliances via USB A similar procedure (only using TFTP) was used in the old times with Edge/Safe@ SMB units 🙂

Re: 1470 top

Ricardo_Gros — Fri, 14 Dec 2018 15:08:09 GMT

Hi,

Did you find the reason for this? I have similar issue , process is going to 500% and high latency is observed.

Any tips for debugging this?

Re: 1470 top

HristoGrigorov — Fri, 14 Dec 2018 15:13:12 GMT

What is the exact firmware version that is running ?

Re: 1470 top

Ricardo_Gros — Fri, 14 Dec 2018 15:26:02 GMT

77.20.81

Re: 1470 top

Ricardo_Gros — Fri, 14 Dec 2018 15:32:39 GMT

This happens on 2 completely isolated locations and only on 1 of the cluster members (on both isolated clusters).

I´m guessing it has to do with the way the switch configuration is done, i´m also wondering if vmac could be a cause for this behaviour, that maybe the networking process is having issues with some packet that is being received and the network deamon goes crasy...

Re: 1470 top

HristoGrigorov — Sat, 15 Dec 2018 16:44:29 GMT

I am using VMAC on our SMB cluster and I do not experience similar behavior. Run 'top' press '1' and copy top 8 lines at the time issue happens. Then paste them here.