topic Re: 1570R - Cluster Interface not present on one Cluster member in Spark Firewall (SMB)

1570R - Cluster Interface not present on one Cluster member

Roadrunner88 — Thu, 23 Feb 2023 06:48:45 GMT

Hello,

we have a little Problem with Cluster Xl on two 1570R Firewalls.

As you can see in the picture, one of the two firewalls has a missing Cluster Interface (WAN Port) for some reason.

Can anybody explain to me, how I can fix this issue?

Failover is not working, we are facing outages when we try a testing failover. So I Suppose, something went wrong by enabling the Cluster on each side and the problem is because of this missing cluster virtua Interface.

Re: 1570R - Cluster Interface not present on one Cluster member

G_W_Albrecht — Thu, 23 Feb 2023 07:19:29 GMT

Why post this in

Re: 1570R - Cluster Interface not present on one Cluster member

Roadrunner88 — Thu, 23 Feb 2023 07:22:29 GMT

how can I move it?

Re: 1570R - Cluster Interface not present on one Cluster member

Chris_Atkinson — Thu, 23 Feb 2023 07:25:36 GMT

Done. Moved to Spark/SMB.

Re: 1570R - Cluster Interface not present on one Cluster member

G_W_Albrecht — Thu, 23 Feb 2023 07:29:38 GMT

You did follow SMB HA Cluster configuration steps ? Standby only has FTW performed, all other configuration details are synced from the active node.

Re: 1570R - Cluster Interface not present on one Cluster member

Roadrunner88 — Thu, 23 Feb 2023 09:07:21 GMT

We just removed this second firewall from cluster and reattached it by readding the second firewall as a new device

after this this virtual WAN Cluster Interface was present.

After testing the Failover functions of the WAN interface, we lost connection of the devices and the WAN Virtual Cluster Interface of the second Firewall again disappeard.

Whats wrong?

Thanks

Re: 1570R - Cluster Interface not present on one Cluster member

Roadrunner88 — Thu, 23 Feb 2023 10:05:22 GMT

We also did configure the cluster via Wizard before

Re: 1570R - Cluster Interface not present on one Cluster member

G_W_Albrecht — Thu, 23 Feb 2023 12:16:37 GMT

I would suggest to contact TAC !

Re: 1570R - Cluster Interface not present on one Cluster member

Chris_Atkinson — Thu, 23 Feb 2023 12:53:06 GMT

The other option is to try R81.10.05 and see if the issue persists?

Is there anything odd / special about the WAN links in question?

Re: 1570R - Cluster Interface not present on one Cluster member

renzi — Thu, 23 Feb 2023 12:53:58 GMT

👍