topic Re: Internet Link advanced page is blank after completed HA setup in Spark Firewall (SMB)

Internet Link advanced page is blank after completed HA setup

CheckCheckM — Mon, 06 Feb 2023 18:29:55 GMT

Hi all,

i have an issue regarding HA, before HA setup i can see advanced page of Internet port and there are QoS, ISP redundancy and other setting. After HA completed two Quantum spark 1800, advanced page of Internet port is blank, that's why i cannot define ISP link priority and cannot enable QoS and other setting at internet port.

is there anyone face that kind of issue? Thanks.

note: software version: r81.10 (05)

Re: Internet Link advanced page is blank after completed HA setup

the_rock — Mon, 06 Feb 2023 19:08:46 GMT

Can you attach a screenshot please?

Re: Internet Link advanced page is blank after completed HA setup

CheckCheckM — Mon, 06 Feb 2023 19:18:29 GMT

View, Before HA setup

View After HA setup

Re: Internet Link advanced page is blank after completed HA setup

CheckCheckM — Mon, 06 Feb 2023 19:19:02 GMT

pls check my attached. Thanks.

Re: Internet Link advanced page is blank after completed HA setup

the_rock — Mon, 06 Feb 2023 19:24:43 GMT

I thought you were referring to the smart console, but I guess its locally managed. Sorry, not sure, lets see if someone else might know.

Re: Internet Link advanced page is blank after completed HA setup

CheckCheckM — Sat, 18 Feb 2023 15:12:20 GMT

Hi all,

updates from TAC for it issue, this is new bug at r81.10. Suggestion is to downgrade.

Re: Internet Link advanced page is blank after completed HA setup

sigal — Sun, 19 Feb 2023 06:04:12 GMT

Hi,
Fix for this issue is expected in the next Jumbo HF for R81.10.05, which is expected by end of month.
In the meantime, it is recommended to use the CLI in order to configure the missing properties.

Thanks.