topic SMB1800 Appliance not connecting other than default port LAN1 on 192.168.1.1 in Spark Firewall (SMB)

SMB1800 Appliance not connecting other than default port LAN1 on 192.168.1.1

kamaladmire1 — Wed, 11 Jan 2023 19:16:09 GMT

Hi All,

I am having issues with SMB1800 Appliance not connecting other than the default port LAN1 on 192.168.1.1.

this is a brand new appliance and after first-time wizard, I am able to connect to WebUI on https://192.168.1.1:4434 but when trying from Local Lan on 10.242.x.x which is connected via switch port to Appliance.

I can ping to 10.242.1.254 from 10.242.1.10 but I cant browse WebUI, no policy installed yet,

can anyone please help

Re: SMB1800 Appliance not connecting other than default port LAN1 on 192.168.1.1

SecNetEng — Wed, 11 Jan 2023 19:57:30 GMT

Hello,

Once you have connected your PC directly to the management interface, you can do initial configuration.

https://sc1.checkpoint.com/documents/SMB_R80.20.20/AdminGuides/Centrally_Managed/EN/Topics/Connecting-Cables.htm

This includes configuring the management interface to an IP address that matches your LAN. You will also configure the default route and DNS settings.

I may have understood wrong, but from our message it sounds like the management IP address was never changed to an IP on your local LAN.

Re: SMB1800 Appliance not connecting other than default port LAN1 on 192.168.1.1

Lesley — Thu, 12 Jan 2023 09:44:43 GMT

Maybe this would help you? Check the LAN switch part, maybe all LAN parts are part of one LAN switch? I am just guessing because I have no idea what has been done.

https://sc1.checkpoint.com/documents/SMB_R80.20.20/AdminGuides/Centrally_Managed/EN/Topics/Configuring-Local-Network.htm?tocpath=Appliance%20Configuration%7CManaging%20the%20Device%7C_____3

Also have you already updated the firmware? Put the latest image on an USB and reboot the unit.

It will go factory again but then you have a good start (otherwise use webinterface to update).