topic Re: disable automatic firmware upgrade in Spark Firewall (SMB)

disable automatic firmware upgrade

Wolfgang — Wed, 31 Aug 2022 14:05:29 GMT

We have a bunch of 15xx appliances running , central managed by a SMS (no SMP and no LSM).

Will be there a way to disable the automatic firmware-upgrade, there is no option to disable in the Web-UI.

CLI command "set cloud-services-firmware-upgrade activate false" looks like relevant only if connected to SMP.

Any command available to disable these automatic upgrades ?

Re: disable automatic firmware upgrade

G_W_Albrecht — Wed, 31 Aug 2022 14:11:47 GMT

According to Quantum Spark 1500, 1600 and 1800 Appliance Series R80.20.40 Centrally Managed Administration Guide p.124:

To automatically upgrade your appliance firmware when Cloud Services is not configured:

Click Configure automatic upgrades.

The Automatic Firmware Upgrades window opens.
Click Perform firmware upgrades automatically

What is your firmware version ?

Re: disable automatic firmware upgrade

Chris_Atkinson — Wed, 31 Aug 2022 14:27:14 GMT

On locally managed R81.10.00 there is certainly a tick box to disable this in the Web-UI.

Given some time I will check it after converting a spare I have to centrally managed later and revert.

Re: disable automatic firmware upgrade

Wolfgang — Wed, 31 Aug 2022 14:30:07 GMT

We are running 80.20.40 and only "Manual Upgrade" is shown. I thought the automatic upgrade is disabled by default.

Re: disable automatic firmware upgrade

G_W_Albrecht — Wed, 31 Aug 2022 14:43:39 GMT

I also think that - in the past, that a manual search shows a new firmware version did happen only very rarely !

I had a bad issue once with Safe@Office automatic firmware upgrade enabled - afterwards, no more internet for the customer because of a bug 😞 So i would suggest never to enable it at all and only install new firmware versions if bugs are fixed or features needed.

Re: disable automatic firmware upgrade

Chris_Atkinson — Wed, 31 Aug 2022 15:23:14 GMT

I see the same on R81.10.00 (B540) and have sought confirmation that this is expected & blocked when centrally managed.

Will update here when I have an answer / reference to share.

Re: disable automatic firmware upgrade

G_W_Albrecht — Thu, 01 Sep 2022 07:47:35 GMT

That would mean that the wrong GUI element is present in all Centrally Managed Administration Guides (copied from Locally Managed)...

But it really makes sense to leave the upgrades to the central management and never do automatic upgrades anyway 8)

Re: disable automatic firmware upgrade

Chris_Atkinson — Tue, 06 Sep 2022 12:31:23 GMT

Agree, the relevant persons are aware and the documentation will be revised.