topic Re: smb 1470 webui missing access policy, vpn, threat in Spark Firewall (SMB)

smb 1470 webui missing access policy, vpn, threat

MIRCEA_MITROI1 — Wed, 22 Jun 2022 14:41:48 GMT

Hi all,

We have a strange behavior with one locally managed 1470 smb appliance. After a crash, probably caused by overheating, it boots up, but in the webui access policy, vpn, threat prevention menus are gone. In debug mode we can see the error "SQL error: database is locked No local policy".

Do you have any idea how to fix this without resetting to factory default?

Thx,

Mircea

Re: smb 1470 webui missing access policy, vpn, threat

PhoneBoy — Wed, 29 Jun 2022 20:15:30 GMT

The TAC would have to debug this.
But I suspect, you're right that a factory reset might be necessary to recover.

Re: smb 1470 webui missing access policy, vpn, threat

MIRCEA_MITROI1 — Thu, 30 Jun 2022 06:36:14 GMT

Thx. Didn't have the time to involve the TAC, so factory reset was the solution. 🙂