topic Re: Checkpoint 1400 - What happens after EndOfSupport? in Spark Firewall (SMB)

Checkpoint 1400 - What happens after EndOfSupport?

Us4r — Wed, 23 Mar 2022 06:38:20 GMT

Hello,

we have a lot of 1400 SMB gateways. What happens after EndOfSupport?

Can we license the NGTP Blade package after Oct. 2024 and only new Software fixes won't be released?

Thanks for your anwsers

Florian

Re: Checkpoint 1400 - What happens after EndOfSupport?

Chris_Atkinson — Wed, 23 Mar 2022 06:49:38 GMT

Note RMA entitlements will also be void after the End of Support date.

https://www.checkpoint.com/support-services/support-life-cycle-policy/

Re: Checkpoint 1400 - What happens after EndOfSupport?

PhoneBoy — Wed, 23 Mar 2022 07:01:13 GMT

Your best bet is to work with your local Check Point office around this requirement.
Usually we can offer some level of support post end-of-support date but it must be arranged beforehand and it will be at extra cost.

Re: Checkpoint 1400 - What happens after EndOfSupport?

G_W_Albrecht — Wed, 23 Mar 2022 07:42:27 GMT

Usually, as a product is End-of-Life, you use them to do a trade-in with CP for new appliances.

Re: Checkpoint 1400 - What happens after EndOfSupport?

Steffen_Appel — Wed, 23 Mar 2022 07:53:13 GMT

They will of course continue to work, but if they are centrally managed the installation backend will be removed with the next release.

Re: Checkpoint 1400 - What happens after EndOfSupport?

_Val_ — Wed, 23 Mar 2022 08:29:43 GMT

Hope this will be useful: https://www.checkpoint.com/support-services/support-life-cycle-policy/#appliances-support

Re: Checkpoint 1400 - What happens after EndOfSupport?

Us4r — Wed, 23 Mar 2022 09:30:43 GMT

OK thank you for that information.

Re: Checkpoint 1400 - What happens after EndOfSupport?

the_rock — Wed, 23 Mar 2022 12:33:39 GMT

I can only share with you my personal experience. Literally, every reseller I know will help their customers even if the firewalls they have are end of support or software they use is not officially supported by the vendor. The biggest issue is that if you need vendor's support at any point, it will most likely, be very minimal. Some vendors may offer you "best effort" support, which can be described many ways, depending who you ask. As guys said here, your best bet is to contact your local SE and discuss your options.

Yes, firewalls will continue to work, but you are taking a huge risk, because if something was to happen down the road, chances of getting an RMA or support are very low.