topic Re: Firmware R77.20.87 for Checkpoint Appliance 1470 in Spark Firewall (SMB)

Firmware R77.20.87 for Checkpoint Appliance 1470

Vigna — Wed, 16 Mar 2022 12:16:02 GMT

I have reset factory default to my check point device and need to upload the latest firmware R77.20.87 without connecting to production (offline install). Please advice , how do I achieve and download the firmware location.

Re: Firmware R77.20.87 for Checkpoint Appliance 1470

Chris_Atkinson — Wed, 16 Mar 2022 13:28:20 GMT

The latest build of this release is available for download from sk153433. You can then upgrade from the Web UI or via USB.

Re: Firmware R77.20.87 for Checkpoint Appliance 1470

G_W_Albrecht — Wed, 16 Mar 2022 13:30:40 GMT

No problem - use this link sk153433: Jumbo Hotfix Accumulator for R77.20.87 and download Build 990173120 ! This is the lates build and can be installed using Device > System Operations > Manual Upgrade.

Re: Firmware R77.20.87 for Checkpoint Appliance 1470

Vigna — Wed, 16 Mar 2022 14:28:10 GMT

Thanks, looks like no permission to download.

You are not entitled to download this file..
For information on accessing the download site. Not sure it is my account or something else

Re: Firmware R77.20.87 for Checkpoint Appliance 1470

G_W_Albrecht — Wed, 16 Mar 2022 14:54:15 GMT

Try to contact CP TAC using chat - they can transfer the firmware to your desktop !

Firmware R77.20.87 for Checkpoint Appliance 1470

Vigna — Wed, 16 Mar 2022 15:08:27 GMT

I am unable to download the Firmware for R77.20.87 for Checkpoint Appliance 1470 .

You are not entitled to download this file..
For information on accessing the download site

Please can someone help me to download the file and I can copy from the location.

Re: Firmware R77.20.87 for Checkpoint Appliance 1470

G_W_Albrecht — Wed, 16 Mar 2022 15:15:08 GMT

Open a ticket in UserCenter with Account Services - they can check your support status and why you are unable to download the firmware !

Re: Firmware R77.20.87 for Checkpoint Appliance 1470

_Val_ — Wed, 16 Mar 2022 15:40:39 GMT

According to your UserCenter details, you do not have any products associated with your user at all, including your SMB appliance. To download any software, you have to have a valid product and software subscription in place.

Find the UserCenter account where your SMB appliance is listed and check if you have a valid support in place. If you do, use that UC account to download the software package.

Re: Firmware R77.20.87 for Checkpoint Appliance 1470

Vigna — Wed, 16 Mar 2022 15:43:21 GMT

Thank you for your update.