topic Re: smb 730 vpn tunnel has disconnected in Spark Firewall (SMB)

smb 730 vpn tunnel has disconnected

eshai — Tue, 15 Feb 2022 12:45:01 GMT

hi:

im connecting to my appliance (office mode) after 10 sec i get vpn tunnel has disconnected:site is not responding

I have seen this article https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk44075

But I could not understand so much and i don't have SmartDashboard

Re: smb 730 vpn tunnel has disconnected

G_W_Albrecht — Tue, 15 Feb 2022 13:03:14 GMT

Look into SMB Logs and RA VPN client logs !

Re: smb 730 vpn tunnel has disconnected

the_rock — Tue, 15 Feb 2022 13:37:37 GMT

As Gunther said, look for local logs on the appliance...thats your best bet. Also, if I were you, I would try few other clients, see if behaviour is the same, if it is, then its most likely issue on your firewall.

Andy

Re: smb 730 vpn tunnel has disconnected

eshai — Tue, 15 Feb 2022 13:41:39 GMT

when connected vpn log say remote access client IP address and port were changed Old IP xxx.xx.xx.xx old port 59443 new IP xxx.xx.xx.xx new port 54280

after that at the same time vpn log block

Re: smb 730 vpn tunnel has disconnected

G_W_Albrecht — Tue, 15 Feb 2022 14:25:22 GMT

Which client are you using - CP does not use port 59443 or port 54280 at all.

Re: smb 730 vpn tunnel has disconnected

the_rock — Tue, 15 Feb 2022 14:31:03 GMT

Just my personal opinion, you would be better off to contact TAC, so they can review the config, just to make sure its correct. Its a bit difficult for us here to tell you why this is failing, unless we have clearer picture of the config for RA vpn. Did you follow below document?

https://dl3.checkpoint.com/paid/93/93e71e2014834586d1d7991dc3f01bfd/CP_R77.20.15_730_750_ApplianceLocal_AdminGuide.pdf?HashKey=1644942565_79d85ec640c88ce9cf7dc789d9014576&xtn=.pdf

page 11

Re: smb 730 vpn tunnel has disconnected

G_W_Albrecht — Tue, 15 Feb 2022 15:50:44 GMT

@PhoneBoy - can you relocate the post to SMB ?

Re: smb 730 vpn tunnel has disconnected

_Val_ — Tue, 15 Feb 2022 16:34:30 GMT

done

Re: smb 730 vpn tunnel has disconnected

eshai — Wed, 16 Feb 2022 20:17:43 GMT

thank you

first my router was connected as a dhcp client to my isp router that have is own rules so i replaced it another route and put it on

bridge mode. that solve my other Q' post and i can connect 2 isp users on one line 🙂

for the vpn i'm using ddns from no-ip .add user with password i have established vpn connection to my site

now i'm connecting with my username and password but i don't see any user connected and no tunnel

anything to radius? or site to site?