topic MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection in Spark Firewall (SMB)

MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Tue, 07 Dec 2021 07:24:58 GMT

Hi guys!

I hope you´re feeling good today!

Im running 730 appliance R77.20 - gaia embedded.... It´s enabled SSL Traffic Inspection and Microsoft Teams doesn´t work, i do created bypass on Microsoft & Office365 Services category and still not working...

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

G_W_Albrecht — Tue, 07 Dec 2021 08:31:18 GMT

Should be no issue at all. If you disable SSL Traffic Inspection, Teams works again ? I would open a chat with TAC and show them this behaviour,,,,

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Wed, 08 Dec 2021 09:22:09 GMT

Yes work, if i disable ssl inspection work without an problem, even any to any exception rule work, but any to Microsoft & Office365 Services does not work....

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Wed, 08 Dec 2021 09:24:02 GMT

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Thu, 23 Dec 2021 08:28:08 GMT

Any ideas Guys?!

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

_Val_ — Thu, 23 Dec 2021 08:53:33 GMT

Did you address this with TAC, as @G_W_Albrecht suggested?

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

Amir_Ayalon — Thu, 23 Dec 2021 08:56:10 GMT

we will look into it

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Fri, 24 Dec 2021 18:47:08 GMT

Not yet!!

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Fri, 24 Dec 2021 18:47:30 GMT

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

Chris_Atkinson — Sat, 25 Dec 2021 02:11:06 GMT

Regardless, please open a TAC case with the details of the full version/build being used if not already.

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

G_W_Albrecht — Tue, 22 Mar 2022 08:29:50 GMT

So what is the current status here ? This never was resolved afaik...

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Tue, 22 Mar 2022 08:35:59 GMT

@G_W_Albrecht You mentioned chat with TAC, so the soluction was there!

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

G_W_Albrecht — Tue, 22 Mar 2022 08:46:05 GMT

And what was the solution TAC gave you and it resolved the issue ?

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

AfterMath — Tue, 22 Mar 2022 08:55:45 GMT

@G_W_Albrecht HTTPS Inspection Enhancements (sk104717)

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk104717#Perfect%20Forward%20Secrecy%20(PFS)

Re: MicroSoft Teams does not work - Gaia embedded 730 - SSL Inspection

G_W_Albrecht — Tue, 22 Mar 2022 09:02:33 GMT

I have asked what the solution was that TAC gave you, not the SK with dozen issues/solutions...