topic Re: Upgrade 1470 to 1900 in Spark Firewall (SMB)

Upgrade 1470 to 1490

HristoGrigorov — Thu, 19 Apr 2018 06:03:18 GMT

I read somewhere that it is possible to upgrade 1470 to 1490 because HW is exactly the same and there is only a software limit. Is that so and under what conditions is that upgrade possible? Couldn't find this anywhere on the web.

Re: Upgrade 1470 to 1900

G_W_Albrecht — Thu, 19 Apr 2018 07:02:36 GMT

That information is wrong - hardware is identical but restrictions apply. Upgrade is not possible - you could do a trade-in, but i fear that does not make much sense... I would rather suggest to optimize operations on the box.

Re: Upgrade 1470 to 1900

HristoGrigorov — Thu, 19 Apr 2018 09:23:57 GMT

Thanx, not asking because of performance considerations but I was more like curious to know.

Re: Upgrade 1470 to 1900

G_W_Albrecht — Thu, 19 Apr 2018 12:36:41 GMT

May sound funny, but this scaling by customer needs makes good sense for the low budget - you just pay what you need and receive the same hardware platform. All power (both hardware and rulebase/policy) can be accessed using 14xx Management unit with SMS - still the same hardware, but higher price.

Re: Upgrade 1470 to 1900

PhoneBoy — Thu, 19 Apr 2018 14:56:10 GMT

You can upgrade a 1470 to a 1490.

Basically you would pay the difference between the equivalent 1470 and 1490 SKUs through your reseller.

Once the order is processed, UserCenter will be updated with a new license for your unit.

Fetch the license, and you’ll have a 1490.

Re: Upgrade 1470 to 1900

HristoGrigorov — Fri, 20 Apr 2018 03:16:29 GMT

Wow, that's good to know. I may actually check what's the price diff and do that.

Re: Upgrade 1470 to 1900

G_W_Albrecht — Fri, 20 Apr 2018 05:58:18 GMT

That is news for me - can you provide the Part Number ? I can not find that in the price list.

Re: Upgrade 1470 to 1900

PhoneBoy — Fri, 20 Apr 2018 14:13:03 GMT

For purchasing, the SKU is the same as if you bought the 1490 beforehand.

The difference is in how it is processed on the backend (and the actual cost, of course).

Re: Upgrade 1470 to 1900

G_W_Albrecht — Mon, 23 Apr 2018 07:15:30 GMT

So this is a license trade-in - some amount is deducted for the 1470 license.

Re: Upgrade 1470 to 1490

G_W_Albrecht — Mon, 23 Apr 2018 10:24:07 GMT

I have talked with my collegue, and yes, when presenting this upgrade possibility (1430/1459 and 1470/1490) for the first time, it was announced that you would pay the difference between the equivalent 1470 and 1490 SKUs through your reseller. But this was very quickly changed to the old trade-in procedure: You pay the 1490 SKU minus 20% of the 1470 list SKU, but will not get new hardware, but only a new license. So this does not make sense according to my humble opinion 😉

Re: Upgrade 1470 to 1490

PhoneBoy — Mon, 23 Apr 2018 14:04:03 GMT

Will have to verify this with the relevant parties as I agree this doesn't sound right.

Re: Upgrade 1470 to 1490

G_W_Albrecht — Tue, 24 Apr 2018 10:01:11 GMT

It is just the same scheme as the usual Trade-In - only that the hardware does not change. My collegue from our CP Sales Team has verified that for me. He is glad nobody has ever asked for such an upgrade .

Re: Upgrade 1470 to 1490

PhoneBoy — Tue, 24 Apr 2018 15:28:34 GMT

Sadly, you're correct (I found out through my own sources)...

We used to allow this on the 600/1100, I know that much.

Re: Upgrade 1470 to 1490

HristoGrigorov — Tue, 24 Apr 2018 16:18:14 GMT

Thanx for clarifying this guys. Not that big issue. Cheers!