topic SMB not sending logs to management server in Spark Firewall (SMB)

SMB not sending logs to management server

nflnetwork29 — Wed, 06 Jan 2021 17:44:26 GMT

im out of ideas.

i followed all the steps in sk40090

the weird thing is i have logs from the application blade but not the firewall blade.as it would seem . How is that possible?

Re: SMB not sending logs to management server

nflnetwork29 — Wed, 06 Jan 2021 17:59:54 GMT

Re: SMB not sending logs to management server

PhoneBoy — Wed, 06 Jan 2021 22:27:53 GMT

Recommend a TAC case here

Re: SMB not sending logs to management server

Shlomi_Feldman — Thu, 07 Jan 2021 16:54:49 GMT

I would look if your contract is validated with usercenter. although when the contract is not validated, the only log you will have will be from the firewall and not from the blades

Re: SMB not sending logs to management server

nflnetwork29 — Thu, 07 Jan 2021 21:46:32 GMT

I am using EVAL license on both

Re: SMB not sending logs to management server

Shlomi_Feldman — Fri, 08 Jan 2021 13:07:05 GMT

you had an old EVAL on the machine that was expired and you installed a new one over?

if this is the case you must sync the contract with usercenter. if this is not the case further investigation by TAC is required

Re: SMB not sending logs to management server

nflnetwork29 — Fri, 08 Jan 2021 15:09:04 GMT

do i need to do anything other then this ?